Hospitality and Tourism Management

Hospitality and Tourism Management

Hospitality and Tourism Management

Hospitality and Tourism Management

Diploma

Level 3 - Pre-Undergraduate

Course Code

603/4400/3

Credits

120 ECTS

Correspondence

Equivalent to a high school diploma or college entry qualification internationally. Comparable to UK Level 3 and foundational college courses in the US, Canada, Asia, and Europe.

Programme Overview


The Level 3 Diploma in Hospitality and Tourism Management introduces learners to foundational concepts in the hospitality and tourism industries, emphasising the basics of customer service, industry structure, and marketing. This qualification is designed to equip students with the knowledge necessary for entry-level roles in hospitality and tourism, while also providing a foundation for further academic study in related fields. The curriculum prepares students for both practical engagement and academic progression, with a focus on developing transferable skills and a professional approach within the sector.


Aims of the Diploma

This diploma is designed to:

  • Introduce core aspects of the hospitality and tourism sectors, including customer service, industry operations, and marketing fundamentals.

  • Develop foundational skills and knowledge for further academic progression or entry-level roles.

  • Provide learners with a qualification that enhances employability and transferable skills.


Learning Outcomes

Upon successful completion of this diploma, learners will be able to:

  1. Understand the structure and roles within the tourism industry.

  2. Demonstrate foundational knowledge of hospitality operations.

  3. Apply basic marketing principles to hospitality and tourism settings.

  4. Provide effective customer service in hospitality contexts.


Duration

  • Full-Time: 1 Year

  • Part-Time: 2 Years

  • Maximum Completion: 5 Years from Enrolment


Mode of Delivery

  • Distance Education

  • Self-Paced Learning

  • Course Materials: Video and Text Resources

Entry Requirements


  • Typical Age: 16+

  • Entry Qualifications: Open entry qualification; however, candidates are encouraged to have completed secondary education.

  • International Qualifications: Equivalent qualifications may include:

    • High school completion certificates or similar secondary-level qualifications (e.g., 10th grade in Asia, Senior Certificate in Africa, EQF Level 3 in Europe, or GED in the US).

  • English Proficiency (for non-native speakers): IELTS 5.5, CEFR level B2, or equivalent.

  • Additional Guidance : For assistance with qualification equivalency or language requirements, please contact our admissions advisor at [email protected] or through our contact page.


Entry Requirements


  • Typical Age: 16+

  • Entry Qualifications: Open entry qualification; however, candidates are encouraged to have completed secondary education.

  • International Qualifications: Equivalent qualifications may include:

    • High school completion certificates or similar secondary-level qualifications (e.g., 10th grade in Asia, Senior Certificate in Africa, EQF Level 3 in Europe, or GED in the US).

  • English Proficiency (for non-native speakers): IELTS 5.5, CEFR level B2, or equivalent.

  • Additional Guidance : For assistance with qualification equivalency or language requirements, please contact our admissions advisor at [email protected] or through our contact page.


Entry Requirements


  • Typical Age: 16+

  • Entry Qualifications: Open entry qualification; however, candidates are encouraged to have completed secondary education.

  • International Qualifications: Equivalent qualifications may include:

    • High school completion certificates or similar secondary-level qualifications (e.g., 10th grade in Asia, Senior Certificate in Africa, EQF Level 3 in Europe, or GED in the US).

  • English Proficiency (for non-native speakers): IELTS 5.5, CEFR level B2, or equivalent.

  • Additional Guidance : For assistance with qualification equivalency or language requirements, please contact our admissions advisor at [email protected] or through our contact page.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Structure of the Qualification


Total Credits: 120 ECTS
Modules: Four mandatory modules, each worth 30 credits, covering the fundamentals of hospitality and tourism.


Core Modules

  1. Introduction to the Tourism Industry (30 Credits)
    Covers the nature, structure, and development of the tourism industry, focusing on major delivery channels and industry trends.

  2. Introduction to the Hospitality Industry (30 Credits)
    Provides an overview of the hospitality industry, including the characteristics and functions of different service providers.

  3. Introduction to Marketing for Hospitality and Tourism (30 Credits)
    Introduces marketing principles as applied to hospitality and tourism, with emphasis on competitive strategies and market challenges.

  4. Introduction to Customer Service for Hospitality and Tourism (30 Credits)
    Examines customer service essentials, focusing on building positive relationships and effective communication in hospitality settings​​​.


Explore the complete curriculum for this course to gain a detailed understanding of the topics covered, learning objectives, and key skills you'll develop. Click here to access the full curriculum.


Assessment and Course Regulations


Assessment Approach
Each module is assessed through written assignments, case studies, and practical applications:

  • Written Assignments: Assess understanding of key principles and industry fundamentals.

  • Case Studies: Evaluate learners' ability to apply theoretical concepts in realistic scenarios.


Grading System
Grades are awarded as Pass or Fail:

  • Pass: 40% and above


Completion Requirements
Learners must pass all modules. All assessments are subject to internal quality checks and external moderation by Qualifi.


Professional Development and Progression


  1. Progress to Higher-Level Study:

    • Qualifi Level 4 Diploma in Hospitality and Tourism Management.

    • Foundation for first-year undergraduate degree programs internationally.

  2. Employment Opportunities:
    Prepares learners for entry-level roles such as:

    • Hospitality Assistant

    • Customer Service Representative

    • Junior Tourism Coordinator

  3. Work-Based Learning:
    Practical learning and assessments enable learners to develop skills essential for a successful start in hospitality and tourism careers.

Professional Development and Progression


  1. Progress to Higher-Level Study:

    • Qualifi Level 4 Diploma in Hospitality and Tourism Management.

    • Foundation for first-year undergraduate degree programs internationally.

  2. Employment Opportunities:
    Prepares learners for entry-level roles such as:

    • Hospitality Assistant

    • Customer Service Representative

    • Junior Tourism Coordinator

  3. Work-Based Learning:
    Practical learning and assessments enable learners to develop skills essential for a successful start in hospitality and tourism careers.

Professional Development and Progression


  1. Progress to Higher-Level Study:

    • Qualifi Level 4 Diploma in Hospitality and Tourism Management.

    • Foundation for first-year undergraduate degree programs internationally.

  2. Employment Opportunities:
    Prepares learners for entry-level roles such as:

    • Hospitality Assistant

    • Customer Service Representative

    • Junior Tourism Coordinator

  3. Work-Based Learning:
    Practical learning and assessments enable learners to develop skills essential for a successful start in hospitality and tourism careers.

Professional Development and Progression


  1. Progress to Higher-Level Study:

    • Qualifi Level 4 Diploma in Hospitality and Tourism Management.

    • Foundation for first-year undergraduate degree programs internationally.

  2. Employment Opportunities:
    Prepares learners for entry-level roles such as:

    • Hospitality Assistant

    • Customer Service Representative

    • Junior Tourism Coordinator

  3. Work-Based Learning:
    Practical learning and assessments enable learners to develop skills essential for a successful start in hospitality and tourism careers.

Request Information

Tuition Plans

"Begin your academic journey with Level 3, providing a strong foundation for future success."

Brooklyn Simmons

Admission Staff

Single Course - Level 3

Hospitality and Tourism Management

£

5,950

Perfect for those building a strong academic foundation for higher-level studies.

(You will be redirected to Application Page)

Access to Online Resources

Assessment Support and Grading

Certification upon Completion

Tuition Plans

"Begin your academic journey with Level 3, providing a strong foundation for future success."

Brooklyn Simmons

Admission Staff

Single Course - Level 3

Hospitality and Tourism Management

£

5,950

Perfect for those building a strong academic foundation for higher-level studies.

(You will be redirected to Application Page)

Access to Online Resources

Assessment Support and Grading

Certification upon Completion

Tuition Plans

"Begin your academic journey with Level 3, providing a strong foundation for future success."

Brooklyn Simmons

Admission Staff

Single Course - Level 3

Hospitality and Tourism Management

£

5,950

Perfect for those building a strong academic foundation for higher-level studies.

(You will be redirected to Application Page)

Access to Online Resources

Assessment Support and Grading

Certification upon Completion

Tuition Plans

"Begin your academic journey with Level 3, providing a strong foundation for future success."

Brooklyn Simmons

Admission Staff

Single Course - Level 3

Hospitality and Tourism Management

£

5,950

Perfect for those building a strong academic foundation for higher-level studies.

(You will be redirected to Application Page)

Access to Online Resources

Assessment Support and Grading

Certification upon Completion

FAQs

Find answers to common questions about our courses, registration, support, and opportunities to enhance your learning journey.

How is this course structured?

Each course is designed with a mix of theoretical and practical modules, offering flexible online study with clear progression pathways.

Can I combine this course with work or other commitments?

Are there assessments or exams in this course?

What support is available during my studies?

Can I continue to higher education after this course?

How is this course structured?

Each course is designed with a mix of theoretical and practical modules, offering flexible online study with clear progression pathways.

Can I combine this course with work or other commitments?

Are there assessments or exams in this course?

What support is available during my studies?

Can I continue to higher education after this course?

How is this course structured?

Each course is designed with a mix of theoretical and practical modules, offering flexible online study with clear progression pathways.

Can I combine this course with work or other commitments?

Are there assessments or exams in this course?

What support is available during my studies?

Can I continue to higher education after this course?

How is this course structured?

Each course is designed with a mix of theoretical and practical modules, offering flexible online study with clear progression pathways.

Can I combine this course with work or other commitments?

Are there assessments or exams in this course?

What support is available during my studies?

Can I continue to higher education after this course?

Embark on Your Journey

Join Richmond and explore a world of academic excellence, personal growth, and boundless possibilities.

Embark on Your Journey

Join Richmond and explore a world of academic excellence, personal growth, and boundless possibilities.

Embark on Your Journey

Join Richmond and explore a world of academic excellence, personal growth, and boundless possibilities.

Embark on Your Journey

Join Richmond and explore a world of academic excellence, personal growth, and boundless possibilities.